I just wanted to let you know what a pleasure it was to meet you and you’re family. I am sorry it was under these circumstances, but it was nice to meet a family that was as detailed oriented as I am.
I also wanted to let you know that you (Janice) will soon be receiving a survey from J.D. Powers regarding your experience with Lincoln Memorial and myself. If you are satisfied with the services I have provided for your family, I ask for a score of 10. If you feel as though there could be areas of improvement, please give me a score reflective of the change you would like to see. This is essentially my "report card" and copies of the survey will be sent to my supervisors. Please take some time to fill this out and send it in, as I appreciate your feedback
