I was not notified if the death certificates would be mailed or if I pick them up, tried leaving a message but voicemail is full
Verified Burial & Memorial Service Customer
January 2025
Hillcrest Funeral Home took good care of us when planning my father's funeral services. They went above and beyond the call of duty. Edward Lujan and his assistant, Jenny, were professional, empathetic and especially kind. I will recommend Hillcrest Funeral Home to all my friends and family.
Verified Burial & Memorial Service Customer
January 2025
I had the unfortunate and difficult task of having to start arrangements for my brother's funeral services. I went to another funeral home where i had arranged services for my mom 4 years earlier. The reason I did not go with that funeral home is because they required full payment to start the services and I did not have the money yet to pay. I called Hillcrest and was given an appointment the next day. We met the next day and went over all the funeral services available and was extremely surprised at how much lower the cost was in comparison to the previous funeral home that I had visited the day before. Not only was it less expensive but the level of attention and service given to me and my family was exceptional. We were not required to pay until the day of the mass and at no point did I feel pressured to add any type of service. They kept me informed throughout the process and they worked around our schedule. I felt they were genuinely concerned for us during this difficult time. I would highly recommend their services to anyone going through this difficult process as they are not out to take advantage of people during this vulnerable state. I have no words to express my gratitude to Hector and the staff at Hillcrest for helping us out during this difficult time.
Verified Customer
December 2024
Your staff was very professional in all aspects.,
Verified Burial & Memorial Service Customer
October 2024
I can not say enough about Sophia Mena, funeral director. She was of great help. Very accommodating to my requests. Ready to answer questions. My son's services were beautiful. Not one glitch. Thank you Sophia and Hillcrest!
Verified Burial & Memorial Service Customer
September 2024
The personnel is very professional and do care for people.
Verified Burial & Memorial Service Customer
September 2024
From the moment we found out that mom was on hospice the Hillcrest Funeral Home helped us how to provide our need for a good service without having to deal with a big budget. They gave us a few options that would meet our needs. Even though my brother and I not being resident in El Paso, Tx, they still answer all over question without scamming for more money. Great Service, Thank you,
Verified Burial & Memorial Service Customer
August 2024
Having to plan my mom's service while living out of town could have been a nightmare. Thankfully it was not. Everything was taken care of. This made it possible for me and my family to celebrate her life without the added worries. Thank you so much for everything.
Verified Cremation & Funeral Service Customer
August 2024
Caring, professional, they thought of everything.
Verified Cremation & Funeral Service Customer
July 2024
My mother looked beautiful! Her hair and makeup were done with a lot of care. We had requested that my mother had the copper casket instead of the blue one, and they did exactly what we requested. Everyone was patient, and kind.
Verified Burial & Memorial Service Customer
July 2024