Betsy really helped us so much. Mom and I were brain dead at this point with making arrangements. Betsey was an absolute dear helping us. We made it clear we couldn't afford alot. She helped make things so bearable. Love you Betsey at Taylor blvd in Louisville ky
Verified Burial & Memorial Service Customer
December 2024
They truly made saying goodbye to our mother so much easier. They were so helpful and supportive we can't thank them enough.
Verified Cremation & Funeral Service Customer
November 2024
I was very pleased with everything
Verified Burial & Memorial Service Customer
September 2024
Our experience was fine. Obviously, not a happy time but everything went smoothly. Our only issue was that she looked extremely angry. not at all like herself.
Verified Cremation & Funeral Service Customer
August 2024
This was the first time I have ever been to this funeral home. The entire staff was very kind to us & accommodated us with every requests for our religious funeral ceremony. Our family appreciates how easy the process was when we were going through a difficult time.
Verified Burial & Memorial Service Customer
February 2024
The Staff go the extra mile..
Verified Burial & Memorial Service Customer
January 2024
From start to finish the care my husband and my family received was special. Steve and Paul made sure to communicate with us and to handle any special request made prior during and after. My husband Ricky L. Clements would have been very satisfied with the services we received. Thank you all for honoring my husband and the Clements family.
Verified Burial & Memorial Service Customer
November 2023
Our family really appreciated Steve's willingness to discuss our options over email, following a request I put in via the chat service on the website. No one else would give me pricing without a sales call, which felt insensitive given that our loved one was in her final hours and we just needed things to be as easy and smooth as possible. The staff who came to our home were kind and respectful. I appreciated thoughtful details like using a handmade quilt as a cover, rather than the typical black. Steve communicated with us swiftly and professionally while showing compassion, and had such a kind and calming demeanor in person. He even went above and beyond to make a personalized bookmark for us with the obituary included on it, and included this gift when we picked up the cremains. Thank you for your thoughtfulness. Everything has been so seamless.
Verified Customer
February 2023
My family has used the services of Arch L. Heady from as far back as I can remember when I was 9 years old at my grandmothers funeral in 1965 and before for my grandfather in 1959 which I really do not remember. My family has already set up arrangements for our needs in the future so as not to have the burden on my children to make the decisions during their time of grief. Thank you Steve and your staff for making it so easy to get through this life changing time. You are a true blessing to our family.
Verified Customer
January 2023
Everyone, from my first phone call regarding the progress of retrieving my dad's body an hour and a half away, through our meeting, visitation, funeral, burial, and flower/gift/picture pick-up, was friendly and professional. They all did an outstanding job of making sure that all our needs were met, and then some.
Verified Customer
December 2022