We were in good hands right from the start. Everything was handled with the utmost professionalism.
Verified Cremation & Funeral Service Customer
January 2025
After the unexpected passing of my dad, Holly and Hetherington and Deans stepped in to take care of him and us. She allowed us time to chat and share our memories. She explained everything in simple terms when our fatigued minds couldn't comprehend anything complex. We left feeling cared for, and knowing my dad was in the best care we could ask for.
Verified Cremation Customer
January 2025
Hetherington and Deans goes above and beyond for you in your time of loss. Holly especially has made us feel like family. The worst time of my life, the passing of my daughter, was made easier with her support. Thank you from the bottom of my heart.
Verified Cremation & Funeral Service Customer
October 2024
Holly was amazing she went over and beyond she helped us so much
Verified Cremation Customer
October 2024
My mom looked amazing as could be at this time. She looked so at peace. the flowers that were ordered through the Funeral home were lovely. A couple last minute changes in the line up of the service were dealt with on the spot. We had one small issue with my son's name (cause l spelled it different) on the pamphlet and Lisa correct it within minutes. As well as the book marks. I would recommend anyone to Hetherington and Dean's Funeral Home for there loved one. Very professional in all aspects that someone needs in there time of greif. Thanks again, for everything.
Verified Cremation & Funeral Service Customer
August 2024
Do you mind if I just copy and paste the previous response? ' The last moment I had with my mom was holding her hand and I asked Holly if it would be possible to have a clay mould of my mothers hands so I can hold them again.. she was so positive and understanding & admitted that they had never done it before but they would love to try! It turned out BEAUTIFULLY & meant the world to me.. All of the staff were absolutely incredible and I needed that during the most devastating moment of my life. I simply cannot thank them enough and this world needs more compassionate people like them around :) '
Verified Cremation Customer
June 2024
Holly is an amazing funeral director that goes out of her way to make sure everything is as perfect and hassle free as possible during this stressful situation
Verified Cremation Customer
March 2024
Hetherington and Deanes was very efficient, professional, empathetic and patient. They provide guidance and choices along the way. They give you time to process everything and privacy to discuss your options and choices. We felt relieved and good after we left the funeral home knowing everything was looked after.
Verified Cremation Customer
February 2024
Holly's professionalism, warmth, kindliness and attentiveness at all times was exceptional and appreciated. From her presence (with team members) at the Eventide Residence to transport our Mum to the Funeral Home, to our family conference at the Funeral Home, to her actions at the Church and the graveside - she was always anticipating our needs (even when we didn't realize we had any) and she clearly communicated what would happen next. I felt secure and reassured by her knowledge and care throughout. Holly's warmth and humour were so welcome during our family conference. She made what could have been a completely sad hour or two a time I remember with gratitude and a smile. She never lost sight of our loss and our wishes, and treated our needs and concerns with patience and respect. I will always be very grateful for the care she gave to our mother and our family.
Verified Cremation & Funeral Service Customer
January 2024
I have always thought that Hetherington And Deans were exceptional since I worked in the cemetery office from the early 80s to the early 90s and got to know them very well. In my opinion, I would never deal with any other funeral Directors but Hetherington and Deans. Jack Deans was a very distinguished and compassionate gentleman and he will never be forgotten.
Verified Burial & Memorial Service Customer
December 2023